GENERAL PRIVACY POLICY
National Privacy Policies
Australian Staffing Agency (Nominees) Pty Ltd is committed to protecting the privacy of candidates, employees, contractors, clients and other individuals whose personal information we collect and hold.
We comply with the Australian Privacy Principles (“APPs”) contained in the Privacy Act 1988 (Cth) (“Privacy Act”). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of personal information.
A copy of the Australian Privacy Principles is available from the Office of the Australian Information Commissioner (“OAIC”) at: Office of the Australian Information Commissioner
Types of Personal Information We Collect
The personal information we collect and hold may include:
- Candidate information submitted and obtained in connection with applications for work
- Resume and employment history information
- Qualifications, licences and reference information
- Work performance information
- Payroll and banking details
- Attendance, leave and absence records
- Information relating to workplace incidents or investigations
- Staff and contractor records
- Contact information including addresses, telephone numbers and email addresses
- Information relating to client and business relationships
- Marketing and communication preferences
- Any other information reasonably necessary for our business activities
Sensitive Information
Sensitive information is defined in the Privacy Act and may include information or opinions about an individual’s:
- racial or ethnic origin
- political opinions
- religious or philosophical beliefs
- trade union or professional memberships
- criminal record
- health or medical information
We will only collect, use or disclose sensitive information where:
- it is reasonably necessary for our business activities;
- the individual has provided consent;
- it is required or authorised by law; or
- otherwise permitted under the Privacy Act.
How We Collect Personal Information
We may collect personal information through various means, including:
- directly from candidates, employees, contractors and clients
- job applications and resumes
- interviews and meetings
- telephone calls and email correspondence
- online forms and our website
- referees and reference checks
- recruitment platforms and job boards
- publicly available sources
- clients and business partners
- workplace monitoring or attendance systems where permitted by law
Where reasonable and practicable, we will collect personal information directly from the individual concerned.
Purposes for Collecting Personal Information
We collect, hold and use personal information for purposes including:
- recruitment and candidate placement
- labour hire and staffing services
- employment administration
- payroll and human resources management
- training and performance management
- workplace health and safety management
- managing client and business relationships
- responding to enquiries and requests
- compliance with legal and regulatory obligations
- direct marketing and business communications
- any other purpose reasonably related to our business operations
If you do not provide requested personal information, we may be unable to provide recruitment, employment or related services to you.
Disclosure of Personal Information
We may disclose personal information to:
- clients and prospective employers
- employees and contractors
- payroll providers and accountants
- information technology providers
- cloud storage and software providers
- insurers, legal advisers and professional consultants
- government agencies and regulators
- referees and background checking providers
- any other organisation where disclosure is authorised or required by law
We take reasonable steps to ensure third parties handle personal information appropriately and in accordance with privacy obligations.
Overseas Disclosure
Some third-party service providers, including cloud storage or software providers, may store or process personal information overseas.
Where personal information is disclosed overseas, we take reasonable steps to ensure the recipient handles the information in accordance with the Privacy Act and the Australian Privacy Principles.
Direct Marketing
We may use personal information to provide information about employment opportunities, services, industry updates and other communications that may be of interest.
Individuals may opt out of receiving marketing communications at any time by contacting us or using any unsubscribe facility provided.
Access to and Correction of Personal Information
You may request access to the personal information we hold about you and request corrections where necessary.
Requests for access or correction should be made in writing to our Privacy Coordinator using the contact details below.
We may refuse access in certain circumstances permitted by the Privacy Act, including where access would unreasonably impact the privacy of others or where the information is commercially sensitive or subject to legal privilege.
We will not generally charge a fee for access requests, although an administrative fee may apply for providing copies of records.
Maintaining the Quality of Personal Information
We take reasonable steps to ensure personal information is accurate, complete, up to date and relevant.
Individuals should notify us as soon as practicable if their personal information changes or requires correction.
Security of Personal Information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Personal information may be stored in electronic systems, databases, cloud storage platforms and physical files.
When personal information is no longer required, we will take reasonable steps to securely destroy or permanently de-identify the information, unless we are required by law to retain it.
Employment and business records may be retained for a minimum period required by applicable laws and business obligations.
Data Breaches
In the event of a data breach that is likely to result in serious harm, Australian Staffing Agency will comply with its obligations under the Notifiable Data Breaches scheme contained in the Privacy Act.
Complaints
If you have any questions, concerns or complaints regarding this Privacy Policy or the handling of your personal information, please contact our Privacy Coordinator.
We will investigate complaints and respond within a reasonable period.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
Inquiries and Complaints
You can make further inquiries or complaints about our privacy policies to our Privacy Co-Ordinator whose contact details are
Ty Seupule – Team Leader
1300 287 823
Omair Ali Khan – Operations Manager
1300 287 823
You can also make complaints to the Office of the Federal Privacy Commissioner.
Policy Updates
Australian Staffing Agency may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.
The current version of this policy will be made available upon request and on our website where applicable.
Document Title: General Privacy Policy
Document Number: POL-01
Version: 2.0
Effective Date - 7 May 2026
Review Date - 7 May 2027
Policy Owner: Ty Seupule – Team Leader
Approved By: Nadir Khan
Classification: Public