Customer Services

Location: Truganina
Discipline: Manufacturing & Operations
Job type: Permanent
Salary: nullAU$60000 - AU$65000 per annum + + Super
Contact name: Serina Phan

Contact email: job@austaff.com.au
Job ref: 200023060_1716432779
Published: 24 days ago

Are you a dynamic individual with experience in internal sales and administrative support? Do you thrive to excel at providing exceptional customer service? If so, we have the perfect opportunity for you!

Our client Air Brake Corporation is a major supplier of Brake Equipment to the Truck & Trailer OEM's, as well as a major spare part supplier across Australia and New Zealand.
Their ability to deliver products to their customers in a timely and well-presented manner is what sets them apart from their competitors.

This position will be based at their clean, modern and quickly expanding Truganina site. This is a full-time position working Monday to Friday 8:30am - 4pm

This is an excellent opportunity for an experienced Internal Salesperson with a warehousing background and keen eye for detail.

About the role
You will be responsible for processing wholesale customer orders, organising freight requirements, professional customer service via phone and email and ensuring stock is organised and warehoused efficiently and always readily available to pick and dispatch orders accurately and on time.

This position will require the ability to work with limited supervision and effectively within a team setting that prioritizes both exceptional customer service and precision.

Key Responsibilities:

* Provide exceptional customer service, handling inquiries and processing orders with accuracy and efficiency.

* Organize freight requirements, ensuring timely delivery of goods to customers.

* Manage stock levels, ensuring adequate inventory for ongoing operations.

* Collaborate closely with sales and other departments, providing administrative support as needed.

* Assist in preparing detailed sales reports to support decision-making processes.

Skills and Qualifications:

* Experience in a similar role, preferably with a background in warehousing.

* Excellent time management and organizational skills, with the ability to prioritize tasks effectively.

* Strong communication abilities, both verbal and written.

* Proficiency in Microsoft Excel, Word, and experience with Windows-based inventory systems.

* Proven experience in internal sales or sales support

* Customer-focused mindset, with a proactive and positive attitude towards meeting targets and challenges.

Benefits:

* Competitive salary package

* Opportunities for career advancement and professional development

* Dynamic and collaborative work environment

If you're ready to take on a challenging yet rewarding role , apply now to join our client's team.

NOTE: We will only contact shortlisted candidates

Applicants with criminal records are not automatically barred from applying for this job. Each application will be considered on its merits.

Australian Staffing Agency acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work. We pay our respects to ancestors and Elders, past and present. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.